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About this Session

Topcon saw the future of content as a seamless, unified experience for a global and multilingual audience. By focusing on strategy, collaboration, and advanced workflows, they implemented a content system that integrates both PDF and Sites publishing for faster global delivery.

Key takeaways
• Explore how Topcon moved from volumes of PDF manuals to topic-based content solutions.
• How they built a scalable strategy, reworked legacy content, and implemented efficient workflows to future-proof their content operations while driving measurable business results.

About this Session

Mayo Clinic’s content transformation journey is just beginning. The vision for the future is one of streamlined content creation, better integration with Adobe’s solutions – Experience Manager Guides, Experience Manager Sites, and Workfront; and a flexible content ecosystem that drives innovation while maintaining scalability. Mayo Clinic’s health education content is part of their trusted brand, and because the content is the product, transformation must be managed with caution. From transformation into structured content, all the way to development of omni-channel publication capabilities, content delivered to patients and consumers must be near-perfect in all mediums. Mayo’s content creators traditionally work in MS Word but are making the brave transition into the world of structured content. Mayo’s content lifecycle is necessarily complex, requiring customizations to support its content, its content creators, and its physicians who review the content. Join Sebastian and Susanna as they talk about Mayo Clinic’s unique challenges and share where they are on their journey. See what aspects of change management Mayo is leaning into, how Mayo is leveraging their relationship with Adobe and vendor partners like Precision Content to optimize Experience Manager Guides and Workfront to build a better content supply chain supporting writers and reviewers.

Key takeaways
• Find out more about how Mayo will use Adobe Workfront both in and outside of AEM Guides.
• Hear about how collaboration with Adobe through pilot opportunities can fast-track your roadmap.
• Learn about how Mayo shifted their strategic approach around user and system capability development, focusing on deeper discovery of the powerful capabilities AEM Guides has out of the box, before committing to customization
• Take away valuable lessons on the importance of training, supporting authors, and effective change management to ensure smoother transitions.

About this Session

Traditionally, Learning & Development (L&D) and Technical Documentation (Tech Docs) have had differing views on content creation, often leading to a reluctance to leverage existing materials. This session explores if organizations can help bridge the gap between L&D and Tech Docs by adopting structured content practices for content creation and management thus ensuring consistency, reusability, and scalability of learning resources. And, whether the traditional separation between L&D and Tech Docs is holding things back. Embracing structured content might not just a trend but rather a necessity for future-proofing our educational strategies!

About this Session

For Broadcom, growth through acquisition includes product technical documentation—it’s a critical enabler of their business. With millions of topics spanning 100s of products, their streamlined content approach ensures fast, accurate updates to software documentation, perfectly suited to the ever-evolving SaaS landscape. By transitioning disparate assets—spanning Word, DITA, and Markdown into a single source of trusted content, Broadcom has streamlined publishing workflows and empowered teams to deliver accurate, multilingual content across platforms.

Key takeaways
• What is the role of content in powering Broadcom’s business growth.
• How to streamline operations across acquisitions.
• How to set the stage for the next chapter in SaaS excellence.

About this Session

See how cutting-edge AI features in Experience Manager Guides can transform content creation and enhance the user experience. Discover how AI can boost your authoring productivity, improve your content reuse, and enhance the experience for content consumers. This session is perfect for anyone looking to integrate AI into their content strategy and optimize both authoring and user experiences. 

Key takeaways
• How to leverage smart content reuse for increased content efficiency and consistency.
• Explore the AI-powered authoring assistant to streamline writing.
• Use AI to provide Conversational Search experiences for enhanced content discovery.How AI-driven in-app help can help you to get the best out of Experience Manager Guides.

Key takeaways
• Discover how you can seamlessly reuse documentation, accelerate authoring of learning content with templates, and engage learners through interactive elements like quizzes.
• Learn how this will empower your teams to efficiently create and deliver impactful learning experiences 

Key takeaways
• Understand how content professionals can always keep track of their work.
• Discover how to do efficient project and work management to ensure smooth project deliveries.

Key takeaways
• Explore Adobe Experience Manager Sites publishing capabilities (new engine and new options), featuring easy-to-use template editing and see use of core components to enable core capabilities and achieve optimal performance
• Understand what kind of performance, feature, scalability options are exposed with the new additions for web and print output

About this Session

Key takeaways
• How they used the Adobe API to migrate DITA content while preserving content reuse.
• How Broadcom navigated the VMware acquisition by tying two AEM instances together into one website and migrated 100s of thousands of DITA topics and maps using the AEM API.
• How this approach enabled Broadcom to preserve content reuse while implementing labels and baselines for the content.

About this Session

Regulatory content management is set to experience significant changes driven by technological innovations and shifting regulatory requirements. One major trend is the growing use of artificial intelligence (AI) and machine learning (ML) to automate repetitive tasks, improve data accuracy, and anticipate compliance issues. Another important development is the global harmonization of regulatory standards, which will simplify processes and help organizations navigate complex regulatory environments more efficiently. Content authoring and management tools will be at the center of this transformation, providing capabilities for structured content creation, real-time collaboration, and efficient data management. The panel will discuss how organizations can leverage these trends while addressing the associated risks and challenges, ensuring a balanced approach to future regulatory content management.

About this Session

The Cloud Software Group, comprising seven major business units, each with distinct product documentation processes, technology stacks, and end-user experiences, is embarking on a significant consolidation project. Led by the IT department and documentation leaders, this initiative aims to streamline the technological landscape and deliver a seamless, unified experience for customers across all business units.

Key takeaways
• Learn about the complexities of managing multiple documentation processes and technology stacks across diverse business units.
• Discover the strategies and steps involved in consolidating tools and platforms to achieve a unified customer experience.
• Gain insights into the practical aspects of executing a large-scale consolidation project.
• Understand how a unified approach enhances the overall customer experience and satisfaction..

Key takeaways
• Explore the newly introduced first-mile landing page and revamped interface.
• Get a sneak peek at upcoming features designed to elevate your experience.
• Learn how subject matter experts can effortlessly contribute content.