Discover how data-driven strategies are transforming government service delivery and citizen experience by eliminating data silos, duplicative data collection, and administrative waste. This session explores how AI-powered agents, tools and data-driven insights are streamlining workflows, automating tasks, and improving decision-making across programs. Panelists will share how they are leveraging data-driven strategies to boost productivity, optimize resources, and create a culture of designing digital services for real people through continuous improvement.